Monday, 10 March 2014
[Solved] How to Fix Problem with storage device error in Grand Theft Auto V
Posted by UnknownI had exactly the same problem and none of the suggestions online worked. One thing I can say for certain is that it is NOT a defective disc.
Here is how I resolved the problem:
1. Delete the existing copy of GTA 5 from your Xbox. (I deleted any saved games as well as a precaution)
2. Clear the system Cache (as recommended by Rockstar)
Press the Guide button on your controller, go to Settings, and select System Settings.
Select Storage or Memory.
Highlight any storage device, and then press Y on your controller. (It doesn't matter which storage device you select; the cache will be cleared for all storage devices.)
Select Clear System Cache.
When prompted to confirm storage device maintenance, select Yes.
3. Ensure you have enough memory on your hard drive.
4. Ensure that cloud storage is enabled
From the Xbox Dashboard, go to Settings, and then select System.
Select Storage, and then select Cloud Saved Games.
Select Enable Cloud Saved Games.
5. Insert Disc One and install Game
This is where I think the problem lies. Once the game has installed and you are prompted to insert disc 2, do NOT insert disc 2.
Press the guide button on your controller and go back to the xbox home page. (I actually switched my Xbox off and then back on again.)
6. Insert disc 2 and start playing the opening mission of GTA 5
7. As soon as you are able to save - I think this is once you have safely recovered the two sports cars in the Franklin and Lamar mission - you will be given an option to save to the hard drive or the cloud. SAVE TO THE CLOUD.
I have been playing GTA 5 for 2 days now and the game has not restarted once. I hope this works for everyone.
Here is how I resolved the problem:
1. Delete the existing copy of GTA 5 from your Xbox. (I deleted any saved games as well as a precaution)
2. Clear the system Cache (as recommended by Rockstar)
Press the Guide button on your controller, go to Settings, and select System Settings.
Select Storage or Memory.
Highlight any storage device, and then press Y on your controller. (It doesn't matter which storage device you select; the cache will be cleared for all storage devices.)
Select Clear System Cache.
When prompted to confirm storage device maintenance, select Yes.
3. Ensure you have enough memory on your hard drive.
4. Ensure that cloud storage is enabled
From the Xbox Dashboard, go to Settings, and then select System.
Select Storage, and then select Cloud Saved Games.
Select Enable Cloud Saved Games.
5. Insert Disc One and install Game
This is where I think the problem lies. Once the game has installed and you are prompted to insert disc 2, do NOT insert disc 2.
Press the guide button on your controller and go back to the xbox home page. (I actually switched my Xbox off and then back on again.)
6. Insert disc 2 and start playing the opening mission of GTA 5
7. As soon as you are able to save - I think this is once you have safely recovered the two sports cars in the Franklin and Lamar mission - you will be given an option to save to the hard drive or the cloud. SAVE TO THE CLOUD.
I have been playing GTA 5 for 2 days now and the game has not restarted once. I hope this works for everyone.
[Solved] How to fix GTA IV FATAL ERROR: WS10
Posted by Unknown in: PC GamesThe most common fix for the WS10 error is to reinstall or update Games for Windows Live from Microsoft directly, outside the game. Please note that the latest version of GFWL is likely different from the version installed or updated from within the game, and also different from the version we previously posted on rockstargames.com/support/IV/PC/GFWLupdate/.
Please refer to Microsoft's Games for Windows Live website for the latest LIVE client software:
http://www.xbox.com/en-US/LIVE/PC/DownloadClient
For additional help with updating Games for Windows Live, see: http://support.microsoft.com/kb/977845
There are a number of other reasons as to why this problem may occur. It could be an issue with the installation of the game, Windows Live or .Net Framework. Here are some steps to try:
1) Try re-installing the game along with the latest update from our site and test the game again: http://support.rockstargames.com/entries/484496-grand-theft-auto-iv-patch-7-title-update-v-1-0-7-0-english-1-0-6-1-russian-1-0-5-2-japanese?locale=1
2) Please try uninstalling all entries of Games for Windows Live and/or Live Marketplace from Programs and Features from your control panel. Once removed navigate to the following folder:
C:\Program Files (x86)\ Rockstar Games\ GTAIV
And remove the Xlive.dll file from there (if there is one) It may be worthwhile placing it somewhere on the desktop rather than deleting it outright or renaming it so it is not recognized by the game as that file and so that you have a backup in case there are further complications.
Once complete try running the game, It may prompt you for a Games for Windows update, Please allow this to install and try the game again.
3) It may be an issue with the .net Framework version you have installed please check your Programs and features list and ensure that at least .Net Framework 3.5.1 is deployed or higher.
You can obtain a standalone version here of version 4.0 (which in some cases has been known to help):
Web installer: http://www.microsoft.com/download/en/details.aspx?id=17851
Standalone: http://www.microsoft.com/download/en/details.aspx?id=17718
There is no difference in the above in terms of content, just in the way that it is delivered.
If you consistently get a WS10 error when trying to play, try again to open the Microsoft Games for Windows - LIVE standalone application (location varies).
If it still fails to open and displays the message below, it could be caused by not having certain DLLs registered properly and you will need to register two .dlls using regsvr32 (follow the steps below message):
Microsoft.Gfwl.Client.Framework.XLiveServices.LiveIdWrapper.IDCRLException
If you see this message, go to START -> RUN and type 'regsvr32 msxml.dll' (without the quotes)
Click 'Run' and a message box will notify you if this process was successful.
Next, go to START -> RUN again and type 'regsvr32 msxml3.dll' (without the quotes)
Click 'Run' and a message box will notify you if this process was successful.
To learn more about how to register .dlls please visit Microsoft's Help and Support site at the following link:
http://support.microsoft.com/kb/249873
If you still cannot run GTA IV PC after registering your dlls, please uninstall and reinstall the application.
For further help with Microsoft Games for Windows Live, please see:
http://support.xbox.com/en-US/
If you are still experiencing the problem after following all of these steps and would like to receive an automatic email notification as soon as there is more information, please log into the Support Site and click Subscribe at the top of this page.
Please refer to Microsoft's Games for Windows Live website for the latest LIVE client software:
http://www.xbox.com/en-US/LIVE/PC/DownloadClient
For additional help with updating Games for Windows Live, see: http://support.microsoft.com/kb/977845
There are a number of other reasons as to why this problem may occur. It could be an issue with the installation of the game, Windows Live or .Net Framework. Here are some steps to try:
1) Try re-installing the game along with the latest update from our site and test the game again: http://support.rockstargames.com/entries/484496-grand-theft-auto-iv-patch-7-title-update-v-1-0-7-0-english-1-0-6-1-russian-1-0-5-2-japanese?locale=1
2) Please try uninstalling all entries of Games for Windows Live and/or Live Marketplace from Programs and Features from your control panel. Once removed navigate to the following folder:
C:\Program Files (x86)\ Rockstar Games\ GTAIV
And remove the Xlive.dll file from there (if there is one) It may be worthwhile placing it somewhere on the desktop rather than deleting it outright or renaming it so it is not recognized by the game as that file and so that you have a backup in case there are further complications.
Once complete try running the game, It may prompt you for a Games for Windows update, Please allow this to install and try the game again.
3) It may be an issue with the .net Framework version you have installed please check your Programs and features list and ensure that at least .Net Framework 3.5.1 is deployed or higher.
You can obtain a standalone version here of version 4.0 (which in some cases has been known to help):
Web installer: http://www.microsoft.com/download/en/details.aspx?id=17851
Standalone: http://www.microsoft.com/download/en/details.aspx?id=17718
There is no difference in the above in terms of content, just in the way that it is delivered.
If you consistently get a WS10 error when trying to play, try again to open the Microsoft Games for Windows - LIVE standalone application (location varies).
If it still fails to open and displays the message below, it could be caused by not having certain DLLs registered properly and you will need to register two .dlls using regsvr32 (follow the steps below message):
Microsoft.Gfwl.Client.Framework.XLiveServices.LiveIdWrapper.IDCRLException
If you see this message, go to START -> RUN and type 'regsvr32 msxml.dll' (without the quotes)
Click 'Run' and a message box will notify you if this process was successful.
Next, go to START -> RUN again and type 'regsvr32 msxml3.dll' (without the quotes)
Click 'Run' and a message box will notify you if this process was successful.
To learn more about how to register .dlls please visit Microsoft's Help and Support site at the following link:
http://support.microsoft.com/kb/249873
If you still cannot run GTA IV PC after registering your dlls, please uninstall and reinstall the application.
For further help with Microsoft Games for Windows Live, please see:
http://support.xbox.com/en-US/
If you are still experiencing the problem after following all of these steps and would like to receive an automatic email notification as soon as there is more information, please log into the Support Site and click Subscribe at the top of this page.
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